If you get a loading error on your SmartMatches, please write to support@myheritage.com.
Include the following information:
YOUR family site address
YOUR famiy tree name
The name of the tree where the match occurred
The name of the individual where the match occurred
This will help us greatly to efficiently fix the problem.
Thanks
Thank you for your e-mail to-day. I tried to see the information you supplied, on John cave Hayes, but was unable to do so .
Regards,
Anne Claudet.
I am not able to compare SmartMatches at all. (loading error).
http://www.myheritage.com/site-14210332/andersen-web-site
Andersen Web Site
http://www.myheritage.com/FP/family-tree.php?s=14210332&familyTreeID=1
Greetings Jørgen Andersen.
Hi,
When I try to do a Smart Match update, I keep getting: "Could not communicate with Myheritage.com. Can anyone help me out?
Greetings,
Olivier
